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The student poster session allowed six students a chance to showcase projects they had done.  Alexis Logsdon won for her poster titled “Preservation at Quatrefoil.”  The other posters were created by Kaitlin Dunn (Voices of the Ironworkers: collecting oral histories and creating outreach opportunities for public folklore projects); Elizabeth Haeuptle (Capstone Project: Mound Science and Energy Museum); Noel Rihm (Community Outreach: Public History Educational Programs); Eric Schoenbaechler (The Julian C. Wyche Collection: Issues in Researching and Developing a Digital Exhibit); and Sara Stambaugh (A Case Study: More Product Less Process for Access, PDF/A and the Walter F. Mondale Papers at the Minnesota Historical Society).

Congratulations to all participants for doing such a great job!

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The morning session on the final day of 2011 MAC offered an interesting look at the practical application of the concept of “good enough” in arrangement and description. Jennifer Graham (Wisconsin Historical Society), Michelle Ganz (Abraham Lincoln Library and Museum), and Dennis Meissner (Minnesota Historical Society) described their institutional experiences with a eye toward reasonable expectations rather than perfection.

Through her work at the Wisconsin Historical Society, Jennifer Graham encountered a difficult dilemma with over 4,600 cubic feet of unaccessioned materials. The WHS storage is currently full, and an offsite facility is being built, requiring the preparation of those materials shipped offsite. The “good enough” arrangement description allows for efficient retrieval for offsite materials. This process required description at the folder level, and limiting it to abstracts and short scope/content notes. All of the finding aids were developed with EAD, allowing for searching of the online findings aids by keyword (a key element).

Graham discussed several factors to consider:

  • Types of collection will often determine the original organization of the collections
  • Formats as descriptions will vary based on format
  • Various levels of difficulties with each collection
  • The current level of access to unprocessed collections

Additionally, there are several constraints, including staff, space, time, knowledge, and money. She also noted the importance for good project management, most importantly, a central place to store records. Her development of a task worksheet allowed her to quickly/easily instruct volunteers, interns, and paraprofessionals on the needs for each collection. The WHS project resulted in over 4,600 cubic feet being cleaned up or described in 535 EAB lists in 0.5 to 2.0 cu. ft. per hour. This was possible by switching focus from arrangement to description for access.

Michelle Ganz explored the concept of “good enough” through her experiences at the Abraham Lincoln Library and Museum. As a professional who wears many different hats, in combination with budgetary strains, Ganz stressed “good enough” is not a luxury, but necessary to functionality. She stated, simple solutions can be the most elegant and often the easiest and most cost effective. Ganz reflected on if she could ever achieve perfection. Recognizing perfection was unobtainable, allowed her to focus her attention on what is possible, rather than what is perfect (although she did note that sometimes good enough is not enough).

Ganz achieves the good enough principles through breaking big projects into little, achievable steps and applying real world solutions. Most importantly, she advocates the motto: recycle, reuse, and reduce. For example, she very rarely throws out a used folder. Ganz also notes the importance of creative thinking, such as her bartering with another department (in this case she traded a volunteer for a month for custom boxes). Another example described the application of good enough to cataloging the archival collections, of which only 10% were cataloged when she started (it now sits at 90%). Finally, she stressed it is all about advocacy and persistence combined with knowing when to walk away.

As the final presenter, Dennis Meissner expanded on the application of the more product, less process (MPLP) model to special collections. Several problems exist with current practice: the processing bench marks and practice are inappropriate; it focuses on the ideal and not what is needed; it is fixated on item-level tasks; preservation anxiety trumps user needs; and we achieve only a fraction of our productivity potential. Meissner proposed a solution through switching from an old model to a new model. Whereas the old model was process driven, the new model would be audience driven. The old model was resource intensive, and the new would be resource sensitive. Rather than focusing on artisan quality, the new model uses good enough, or production quality. The switch would result in lower unit costs, rapid turnarounds, and the ability to deal with uncertainty of future resources. Overall, the new model focuses on making use the preeminent objective.

The three presenters on the Faculty-Archivist Collaborations: Promoting Archival Use panel demonstrated ways in which they successfully collaborated with faculty on mutually beneficial projects. One of the chief accomplishments was getting students into the archives early in their academic career, informing them of what an archives is and what role it serves. Of particular value, a professor in the English Department (Dr. Kim Crowley) also presented the faculty view of these collaborations.

Curt Hanson highlighted work with faculty that went well beyond the history classes which are a logical fit with many archives. Hanson has worked with History of Higher Education instructors and with Records and Information Management courses for IT students, showing them record series and providing real world context for theoretical discussion. Graphic design classes have used archival holdings to compare a Gutenberg Bible replica and the White Bull manuscript. Hanson also highlighted collaborative digitization projects with faculty, such as the University of North Dakota Pottery Collection and Elwyn B. Robinson Collection. Overall, Hanson stressed the value of the “snowball effect” where one project can lead to others, that planning and discussion can be informal, having a good relationship with the library director, and providing a consistent, constant message to faculty.

Lisa Sjoberg stressed the value that the primary sources that can be found in the archives can be of great benefit to a variety of classes. By collaborating with faculty, archivists can introduce students to the archives early in their academic career, and make the archives an indispensable part of the curriculum. Primary sources can foster critical thinking skills, form a connection with the community, reduce plagiarism, and increase awareness of information possibilities. In Sjoberg’s most successful collaboration, first year writing students read the historical fiction novel March while using a collection of civil war letters as the starting point for research papers. These and other projects helped build support for the archives, increased usage, and opened the door to other collaborations; however, they also create challenges in time commitment, finding enough archival resources for an entire class, and requiring significant advance planning. Ultimately, these collaborations were a balancing act where the rewards outweighed the challenges for both archivist and faculty.

Dr. Kim Crowley is a member of the English Department who worked with Lisa Sjoberg on many of the projects she discussed, and provided a welcome perspective from the other side on collaboration. Crowley discussed the value in using primary sources to study historical fiction as a way to get students to start talking about facts and conducting research. Overall, Crowley found the archives useful for fostering critical thinking skills, avoiding plagiarism, and teaching students how to dig for resources beyond electronic search engines. In general, students felt more engaged with their projects, thought about sources differently, and a small but significant fraction (Crowley estimated three out of twenty-two students per class for four classes) had their interest in the archives piqued, and told her they continued to use it for projects in other classes.

All of these presenters demonstrated that the archives hold materials which can be useful to a wide variety of classes, not just for direct historical research. By getting students in as freshman or during their introductory courses, the archives can be demystified and made accessible, creating a resource the students will be aware of for the rest of their academic career. The wide range of successful projects show the versatility of archival holdings, and the value of collaboration for both archivist and faculty.

In the Student Research Presentations both Suzanna Conrad and Edward Benoit highlighted the need for archival awareness of two often overlooked areas. Suzanna Conrad discussed the state of digital curation for films, while Edward Benoit explored the legal ramifications of the Digital Millennium Copyright Act on archives.

Suzanna Conrad presented An Analysis of Current Film Archiving Practice and Hesitance to Embrace Digital Curation. While film is a critical medium for studying digital heritage, the media of modernity, commercially valuable, and constitutes a unique and threatened media its preservation is largely stuck in analog. The film industry simply does not view digitization as a means of preservation, and current preservation technique relies on the “store and ignore” model of placing analog film stock in environmentally controlled storage areas. While this may be surprising for an industry where digital filming and effects are increasingly common, the 100 year longevity of analog preservation medium vastly exceeds the three to ten year span of digital medium. The lack of a clear preservation strategy for digital films and other born-digital ancillary objects (such as video game characters and animations) highlights the need to encourage industry discussion and interaction. However, even when technical problems can be overcome, legal issues may still need resolution.

Edward Benoit presented Archival Preservation and the Digital Millennium Copyright Act: The Need for Relief. Benoit provided a detailed discussion of the often overlooked aspect of federal copyright law on digitization and duplication efforts. While restrictions are not as severe for non-profit organizations such as many archives, the DMCA can still constitute a legal minefield for archivists unfortunate enough to run afoul of its provisions. The restrictions of the DMCA will likely only become more relevant as anti-duplication software reaches individual users, and format migration becomes increasingly difficult. Benoit stressed that the changing restrictions on different types of material form the crux of an issue which archivists would do well to be aware of, not just for their personal legal protection, but so that they can effectively advocate for federal copyright policy which will benefit archives and their users.

What both of these presentations have in common is that they are ultimately about educating people about the archives. This can be in the form of engaging the film industry in a discussion about matters of digital curation, or informing the federal government on how copyright laws effect archival practice. Both presentations show that in providing education archivists need to engage creators early in the creation of the records, and not neglect the institutions that generate laws governing their use.

Using What Works: Practical Approaches to Born-Digital Archives discussed archiving personal or organizational born-digital material. While born-digital records can be intimidating, the panel found that the basic tenets of archival practice were still applicable in accessioning, arranging and describing, and providing access to born-digital records.

Ben Goldman of the American Heritage Center discussed accessioning or “ingesting” born-digital records. These records can be accessioned in a manner which is very similar to current practice, beginning with the electronic equivalent of a basic preservation check: running a virus scan. From there basic descriptive metadata about files (name, author, and directory structure for example) can be captured and documentation to ensure authenticity can begin. Storage decisions can then be made regarding the digital materials, and arrangement and description conducted.

Laura Carroll of Emory University discussed the arrangement and description of born-digital documents donated by well known author Salman Rushdie. Even though they were born-digital, the questions Carroll began with should be familiar to archivists: where do these records fall in processing priority, what is their research value, what kind of resources will be given to the project, what is the work plan, and what are the restriction issues? The access decisions shaped arrangement and description, with a thorough review of files being necessary because of those access restrictions. Files were grouped into broad categories, and the release to the public was staggered due to the resources available.

Seth Shaw of Duke University Archives discussed providing access to born-digital records in a practical manner. One of the first issues to address is the legal aspect of digitizing information. While Fair Use can be a legal defense against copyright infringement, a stronger protection would be to write digitization licenses into donor agreements. Even this may not be sufficient in cases such as email, where the donor is often not the original author. Beyond legal considerations, Shaw boils the criteria for access down to three questions: what are you providing access to, what do your users need or expect, and what can you actually do? With projects limited to two of the categories of fast, good, and cheap, Shaw stressed starting small and building incrementally, and not expecting to find a single unified access mechanism for all materials.

Ultimately, the panel discussion was quite encouraging for archivists who might find born-digital records daunting. While technical and software problems may seem different than the difficulties encountered with manuscript or other more well known collection formats, the overall basis of traditional archival accessioning, arrangement and description, and access remain valuable guideposts for dealing with born-digital records.

The “I Didn’t Know We Had an Archives!” Outreach Successes and Challenges in Corporate Archives highlighted the importance and challenges of outreach in a corporate archives setting. Three archivists shared their experiences in performing outreach, offering valuable advice on how to build a successful archives program that can serve a global institution with a huge number of employees.

Jennifer Johnson, of Cargill, Inc. discussed the importance of five key factors in outreach efforts: flexibility, patience, trying new things, building relationships, and finding a sponsor. While it may sound intimidating to try to co-ordinate all of these activities at once, Johnson stressed that often one activity might lead to another. Having the flexibility to try new things or the patience to wait until the time is right for a project can lead to new relationships, which can lead to new sponsors.

Jamie Martin of Target Corporation discussed the positive and negative aspects of several features of working in a corporate archives. The independence can give an archivist the freedom to try new things, but they may still be limited by corporate policies and rules. Enthusiastic high level support can also mean greater scrutiny, and more input which must be considered when designing projects. Long range planning is necessary, and exhibits must be refreshed or they will become part of the background. Martin has also found that the communication team can be a very useful ally in getting news of the archives’ activities out to the rest of the corporation, and taking the initiative to build a good working relationship with them is critical.

Susan Wakefield of General Mills, Inc. stressed the value of having the archives listed in the main directory of the corporation, where potential patrons could easily spot it when searching for resources. Wakefield experimented with a variety of sizes of history walls, which displayed artifacts and information about the company. These ranged from large displays to smaller walls that could be shipped to distant offices for display. Expanded tours, thank you cards, and highlighting a relevant historical event each week also served to keep the archives in people’s minds.

While all of the presenters are corporate archivists, the lessons and experiences they shared can easily be generalized to nearly any institution. Users and potential users need to be educated about the archives, what it does, and what it can do for them. The needs of the users have to drive this activity, and projects cannot be driven by the archives. Start small and build, and keep identifying new ways that your archives can support the goals and activities of the institution. Ultimately, be your own best advocate, and show your users just how much the archives can do for them and what a valuable resource it can be.

Troy Reeves, University of Wisconsin-Madison, filling in for chair Barb Sommer, laid the ground rules for the session and provided definitions of terms to be used throughout the session.

The goals of oral histories:

  • Collect
  • Curate
  • Communicate
  • Collaborate

Oral histories “refer to basic, structured collection of spoken, first hand memories recorded in an interview setting.” It is primary source material.

Chuck Lee, Professor of History, director of oral history program, University of Wisconsin-LaCrosse, described the oral history program as being university-minded and community minded. They receive some support from the state and an endowment is being built. Partnerships are needed and created, especially those with money.

Wisconsin Environmental Oral History program was extended the project statewide in response to a report that assessed records, especially environmental history. The program did several interviews related to environmental history and wondered who else in the state had similar interviews. With the interviews they had, they digitized and wanted to create more, and make them available on the Web.

John Mann, from the University of Wisconsin Eau Claire, described a project for his public history class that involved the Eau Claire Energy Cooperative. The Co-op approached John and asked if his students would do research for 75th anniversary. John dispatched a student to do some preliminary legwork, which included an oral history component. He conducted eight interviews, and then other students continued on. Joe Turney, a student of John, described his role in this Co-op history.

Joe, with the guidance of John and with other resources, including the Oral History Manual, laid the groundwork for the class’ work. Joe assembled a list of possible interviewees, which were suggested by the Co-op, who also helped him get in touch with them. He tried to get varying perspectives and levels of involvement at the Co-op. Joe tried to keep the format the same for the interviews, putting together a checklist to help him conduct the interview. These materials were passed on to the class to help continue the work.

John concluded by saying the project helped tell a complete story, and told the story by the people involved with the Co-op. It also served as a celebratory history, as it did help fill in the gaps and provide different perspectives.

Michael Doylen, archivist at the University of Wisconsin-Milwaukee described the March on Milwaukee Civil Rights; History Digital Collection, in which oral histories were one component.

Existing oral histories and other related materials were used and digitized to help document the civil rights movement in Milwaukee during the 1960s.

Over the course of a year, materials were selected, digitized, and made accessible in ContentDM to tell the story. 2273 documents were scanned, 22 images, 17 oral histories (equaling 33 hours), and 30 news film clips (equaling 2 hours).

On the website, content could be found by format or keyword search. Robust metadata was attached to each object, and for anything with text, optical character recognition was performed, as well as clean up of the results. Educational materials were also included which helped tell the historical background and to put the events into context.

Using oral histories, they made sure to get/understand:

  • Copyright was transferred and owned by UWM
  • Free access and of restrictions
  • Permission to publish and broadcast
  • Contained unique content
  • Good audio quality

The oral histories included both audio and transcripts, with time stamps to help with access. PDF copies of the transcripts were created. The audio had been on cassette tapes, which were digitized and edited using Audacity, converted to wave files, and then MP3 access copies were created. They provided audio streaming to provide some control.

Other access points included a link to an online finding aid, catalog record, and to relevant websites.